What personal information do we collect from the people that visit our website?
When ordering or registering on our site, as appropriate, you may be asked to enter your email address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
– To quickly process your transactions.
– To send periodic emails regarding your order or other products and services.
– To send marketing materials relevant to our products.
Do we use “cookies”?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information to improve your user experience, such as recalling items in your shopping cart and monitoring site interaction so that we can offer the ultimate site experience in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You may turn off cookies in your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. Please understand if you choose to turn off cookies some of our site services may not function properly, feel free to call customer service and place orders over the phone if you have any difficulty.
How do we protect visitor information?
Personal Information & Security
All transactions are processed and encrypted via Secure Socket Layer (SSL) layer by our provider GeoTrust and payments are processed by gateway provider authorize.net.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Notification of Changes
If you want to hear from us, we’d love to communicate with you. When you purchase a Niva Foods product, we may from time to time send you email messages describing new products, special offers, and great values. If for any reason you would no longer like to receive email messages from the Niva Foods, you can remove yourself anytime by clicking on the “unsubscribe” link in any e-mail. Please allow up to 10 days for us to process your request. We never share or sell your email address with any third parties for direct marketing purposes. Please note, if you decide not to receive marketing emails from a Niva Foods, you may still receive “Transactional” email messages regarding your order (i.e. order confirmation, shipping information, customer service notifications, etc.)